Shipping & Returns

We are all tired of reading jargon about terms and conditions; let's make it easy:


  • Peninsula: 24-48 working hours
    • Free on shipments over €65.
    • €3.9 shipments less than €65. So now you know, buy two ;)
  • Balearics:
    • €4.9 whatever the order. Yes, sending to the islands is more screwed up, you should already know.
  • Other areas:
    • Make the purchase and you will see.

Returns & Exchanges

Before starting your change by size, keep in mind that your Gosto will be given, adapting to your foot.


You don't have to be an expert to know that 2 conditions must be met.

  1. Notify us within a maximum period of 15 days from the receipt of the package.
  2. The Gosto and its packaging must be in perfect condition. Yes, perfect, just like when it arrived, without a night in a cocktail bar or a walk through the port.

If you meet these two conditions;

  1. Manage your change through the link:
  2. Send the package as close as possible to how you received it.
  3. Once we receive notification of the change, we will send you an email to pay the return costs (*).
  4. When you have made the payment and we have verified the 2 conditions required for the change (see above) we will proceed to send your change.

(*) National changes and returns have a cost of €6.5 for shipping costs, we cover one part and you the other.

Returns and refund

Returns will only be accepted in the following cases:

1. The product is defective or in poor condition.

2. There is no exchange availability.

If any of these conditions are met, the amount paid will be refunded less the surcharge for return changes to the same account with which you made the purchase within a period of 7-10 business days.